Allego achieves massive time savings with SiftHub AI Platform

About Allego

Allego’s mission is to transform how revenue teams achieve success through Modern Revenue Enablement. By equipping teams with innovative tools to manage sales content, enhance buying experiences, and enable continuous learning, Allego bridges the gap between marketing, sales, and enablement. 

“SiftHub’s vision aligns very closely with our own to help go-to-market teams close deals faster. Their AI platform has helped us realize massive time savings on RFP and information security responses, boosting overall sales productivity.” - Peter Kyranakis, VP of Solution Consulting and Sales Enablement at Allego

The limitations of a legacy RFP system

Before SiftHub, the solutions and proposals team at Allego used another leading SaaS RFP tool. While the tool was extensive in its capabilities, it still presented the team with some significant challenges when it came to productivity. 

“Each customer seems to have their own specific RFP or Infosec response format and using our incumbent tool involved multiple steps like: exporting the questionnaire from Ariba, uploading it to the tool, needing to specifically identify the questions and possible response format options for each question, and then assigning them to the relevant subject matter experts. The whole process of setting this up was anywhere between a half day to a full day’s work depending on the complexity of the questionnaire.” Ben Johns, Senior Proposal Manager at Allego, explained.

In addition to this, a lot of vendors today don’t allow for their security questionnaires to be exported out or imported back in, making the process even more time-consuming. License limitations and a cumbersome interface for non-users of the incumbent tool to join a project to help with reviewing or approving answers made the entire product experience extremely clunky. 

“The keyword search was also not great. I’d always have to set up specific guardrails to try and narrow down the search, but even then the tool would often pick out a few irrelevant keywords and answer questions based on those.” 

“With SiftHub, we have a much easier time pulling correct, contextually appropriate answers based on how a question is written. The platform accurately identifies the actual intent of the question and doesn’t just rely on keywords to generate the right answer.”

Using AI to complete questionnaires 8x faster

Allego’s current use case for the SiftHub platform is focused around boosting sales productivity and completing questionnaires faster to ultimately shorten deal cycles and the users are mainly the Allego solutions and proposals teams. 

“I do see us eventually bringing our sales account executives onto the platform – I think there’s a lot of value in how they can use SiftHub to respond instantly to client questions while on calls or in meetings.” Ben said. 

Top feature call-outs on SiftHub:

SiftAI: “The portability of the platform has been unbelievably useful for us. It’s so easy to use working inside the Google suite of products. Collaborating with subject matter experts is also seamless as a result – I don’t need to have them login to the platform, just tag them on the Sheet or Doc and they can add or review content directly from there.”

AI Personalization: “The ability to customize responses to make them shorter, longer, more persuasive, or even more suited for a specific industry is very powerful. And the fact that it’s so easy to use and implement with just a few clicks is a great bonus! The AI Teammate takes personalization to the next level, allowing us to analyze RFPs for solution fit or gaps and then craft specialized answers based on each customer’s details.”

“I’ve done a comparison of filling out a questionnaire the old way and doing it with SiftHub, and the result was undeniable – with SiftHub our process was 8x faster. When you consider completion rates and the accuracy of the response, SiftHub’s AI platform was able to fill out 90% of the questions without any issue. The only ones missed were due to a lack of information in our sources – and that’s exactly what our team needed. We want to spend more time on things that can’t be automated like going in and finetuning the answers to a customer’s specific use case. SiftHub took something that would have been a 1-3 day effort, I was able to knock the whole thing out in just 2 hours.”

Ben’s words reinforce the value in having AI partner with SMEs to boost productivity and impact of work. For Allego, if at least 80% of the questionnaire completion process is automated, it leaves time for the solutions and proposal teams to spend time digging into the remaining 20% of net-new questions, working on it with the respective subject matter experts. 

Would Allego recommend SiftHub to others?

“I would and I have already! I think it’s a much lighter and easier user experience than a lot of tools out there. The time to adoption and time to value is very low. Your first draft is going to be so much closer to correct and usable than a legacy tool that’s using keyword search - and in my experience it’s much faster and easier to use than GenAI tools that legacy players have rolled out.”